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500 Terry Francois Street, San Francisco, CA 94158 info@mysite.com  |  Tel: 123-456-7890

報讀課程須知:(不適用單次活動)

Please scroll down for English version.

報名前須知:

  1. 點樣知道自己/小朋友適合參加邊個課程?

  •       可以留意港講廣網頁/facebook/IG/上最新的課程資訊,或直接Whatsapp聯絡提供諮詢服務,幫助您選擇合適的課程


2. 報讀課程嘅流程係點㗎?

  • 選擇課程 → 填寫報名表/或直接Whatsapp聯絡 → 繳交學費 → 確認報名 → 收取課堂資料或Zoom連結。
     

3. 成功報名及繳費後,會點呢?

  • 網上課堂:您會於開課前1-2日內收到Zoom連結及登入資料。如未收到,請盡快聯絡我們。

  • 實體課堂:您會於開課前1-2日內收到課堂須知及安排。如未收到,請盡快聯絡我們。

4. 可以單堂報名嗎?

  • 我們的課程以完整學習進度設計,建議報讀整期課程。如有特殊需要,請與我們聯絡。

5. 有無得試堂?

  • 大部份課程均設有試堂服務,可先體驗再決定是否報讀。有部份課程可免費試堂,每位學生最多享用一次免費試堂服務,詳情請與我們聯絡。

6. 報讀/續報課堂時,可以請假嗎?

  • 我們提供每月一次請假機會,請留意以下請假規定:
     

預先通知請假

當報讀或續報課程時,我們將提供該月的上課日期。若已知特定日期無法出席,請於繳交學費時通知我們,該未能出席之課堂將不計費用。

 

已繳費後請假

事假或預知病假(如覆診等):請於課堂前三日通知,我們將提供補課方案,包括補看錄影(僅適用於網上課堂)。

臨時健康因素請假

如因健康因素需請假,請於課堂開始前至少兩小時通知我們,如為網上課堂我們將安排補看錄影。如為實體課,可於下一節取缺席節之工作紙,並提早到達讓老師可簡介上堂所學。

無故缺席或未提前通知

若學生無故缺席或未提前通知,則該堂課將不予補課、補看錄影、退款或轉讓他人。

其他特殊情況

如遇特殊情況需補發課堂錄影內容,例如網絡問題或zoom連接不穩定,請聯絡我們並提供合理說明,我們將視情況決定是否安排補錄影內容。

 

7. 如果課堂當日有特殊情況上唔到堂,有得退款嗎?

  • 除非因不可抗力因素(如自然災害、罷工等無法預見或控制的事件)或因健康問題並能提供有效證明(如醫生證明),否則因個人原因缺席課堂將不予退款。

8. 有特殊學習需要嘅小朋友會唔會影響到其他同學上堂?

  • 我們的導師有經驗處理不同學習需要的小朋友,會確保所有學生都能夠專心學習。如有特殊需要或健康狀況,請提前與我們溝通。

 

上堂期間須知:


1.網上課堂:
為確保學生能夠順利參與及獲得最佳學習體驗,請留意以下事項:

a. 上堂前有咩準備?

  • 設備準備:請提前下載並更新 Zoom,確保可正常登入及使用。避免使用手機,建議使用電腦或平板上課,以確保畫面清晰、互動流暢。並確保上課環境安靜、光線充足、網絡穩定,建議使用Wi-Fi或有線網絡,以防止連線中斷。
     

  • 學習用品:準備好課堂所需的教材、筆記本、文具等,以便跟隨課程進度。

b. 課堂進行期間要留意d咩?

  • 準時進入課堂:請於課堂開始前 5 分鐘登入 Zoom,確保設備運作正常,避免遲到影響學習。
     

  • 使用學生真實姓名:進入 Zoom 時,請以學生的全名作為顯示名稱,方便導師點名及管理課堂。
     

  • 開啟鏡頭:為提升課堂互動性,請開啟鏡頭(特殊情況可提前通知導師),保持專心參與。
     

  • 尊重老師與同學:保持禮貌,不打斷老師講解,也不要在課堂上發表不當言論。

c. 可以錄低上堂内容,方便重溫嗎?

  • 為保護所有參與者的隱私並尊重我們的知識產權,嚴禁錄製課堂內容。此政策確保所有學生有一個安全的學習環境,並保護我們的課程內容。如學生缺席課堂,我們會提供替代支援,如課程摘要或可能的補課安排。如您錯過了課堂,請聯絡我們討論可行的選項。


2.實體課堂:

a. 上堂前有咩準備?

  • 確認時間與地點:請提前查閱課程時間及地點,避免遲到影響課堂進行。

  • 攜帶所需物品:根據課程要求,準備適當的學習用品、飲用水及其他必需品。

  • 適合的衣著:穿著舒適、方便活動的服裝,避免影響參與體驗(特別是體能或手作課程)。
     

b. 課堂進行期間要留意d咩?

如課堂有家長一同參與,家長請留意:

  • 請勿干擾導師授課:家長避免與其他家長高聲交談或頻繁進出教室,以維持課堂秩序。

  • 遵守課堂攝影規則:如需拍照或錄影,請事先詢問導師,並確保不影響其他學員。

  • 適時參與與協助:若課程鼓勵親子互動,家長可積極參與;如無特別要求,請讓小朋友自行學習,以培養獨立性。

  • 避免過度指導:讓孩子自由探索與學習,不需過度糾正或代為完成任務。

  • 照顧個人物品:請妥善保管個人物品,避免遺失或影響課堂進行。

  • 尊重導師與其他學員:遵守課堂規則,不影響他人學習體驗。

  • 特殊需求提前告知:如小朋友有特殊學習需求或健康狀況,請事先與導師溝通。

c. 惡劣天氣點樣安排?

  • 我地會基於安全考慮,課堂安排如下:
    如遇惡劣天氣或極瑞天氣(大雪、大風、濃霧、洪水等)時,課堂可能取消,我地將於課堂前不少於三小時通知,請留意 Whatsapp /電話最新安排。若課堂繼續進行,學生或家長應根據個人安全情況決定是否出席,請自行評估道路狀況。若課堂進行其間天氣突變,家長需盡快接回學員,請確保聯絡方式更新。

 

3. 完成課堂後:

 

完成課程後,係咪適合報讀其他更進階的課程?例如GCSE?

  • 是的,我們的課程為國際標準設計,學生可逐步銜接至更高級別的中文考試,如GCSE、IB 或 HSK。請留意港講廣網頁上最新資訊。

資料保護與隱私:


我們非常重視您的隱私,並遵守所有適用的英國資料保護法律,包括GDPR。在報名過程中收集的個人資料僅用於課程管理、溝通和改善您的學習體驗。除非法律要求,否則我們不會在未經您明確同意的情況下與第三方分享您的資料。您有權隨時查閱、更正或要求刪除您的個人資料。如需查看我們完整的隱私政策,請瀏覽我們的網站或直接與我們聯絡。

 

📢 重要提示
一經報名,即代表您同意上述條款,最終決定權歸港講廣所有,如有任何查詢,歡迎聯絡我們!
                

 

更新日期:2025年3月

Course Enrolment Guidelines: (Not Applicable to Single Events)
 

Before Enrolling:

  1. How do I know which course is suitable for myself or my child?

You can check out the latest course information on the Globalkids(港講廣)website, Facebook, or Instagram. Alternatively, you can contact us via Whatsapp for consultation to help you choose the right course.

2. What is the process for enrolling in a course?

Select a course → Fill in the registration form or contact us via Whatsapp → Make payment → Confirm enrolment → Receive course materials or Zoom link.

3. What happens after successful enrolment and payment?

  • Online Courses: You will receive the Zoom link and login details 1-2 days before the course starts. If you do not receive them, please contact us as soon as possible.
     

  • In-person Courses: You will receive course guidelines and arrangements 1-2 days before the course starts. If you do not receive them, please contact us promptly.
     

4. Can I register for a single class?

  • Our courses are designed for a complete learning experience, so we recommend enrolling in the full course. If you have special requirements, please contact us.
     

5. Is there a trial class?

  • Most courses offer trial sessions so you can experience them before deciding. Some trial classes are free, but each student can only attend one free trial. Please contact us for details.

6. Can I take a leave of absence during the course?

  • We offer one leave opportunity per month. Please take note of the following leave policies:

Pre-arranged Leave

When enrolling or renewing a course, we will provide the schedule for that month. If you already know you cannot attend a specific session, please inform us when making the payment. That session will not be charged.

 

Leave After Payment

For personal or pre-planned medical leave (e.g., medical appointments), please notify us at least three days before the class. We will offer a make-up option, such as watching a recording (for online classes only).

 

Last-minute Health Issues

If you need to take leave due to health reasons, please inform us at least two hours before class. For online courses, we will provide a recording. For in-person courses, students can collect the class worksheet in the next session and arrive early for a brief review with the teacher.

 

Unnotified Absence

If a student is absent without prior notice, there will be no make-up class, recording, refund, or transfer to another person.

 

Special Circumstances

If a student experiences technical issues (e.g., unstable Zoom connection), they may request a recorded lesson by providing a valid explanation. We will assess the situation before approving the request.

7. Can I get a refund if I miss class due to special circumstances?

  • Refunds are only available in cases of force majeure (e.g., natural disasters, strikes) or health issues with valid proof (e.g., a doctor’s certificate). Personal reasons for absence will not be refunded.

8. Will students with special learning needs affect others in the class?

  • Our instructors are experienced in handling students with different learning needs and will ensure all students can focus on learning. If your child has special requirements or health conditions, please inform us in advance.

During Class:

1. Online Courses:

To ensure a smooth learning experience, please take note of the following:


a. What should I prepare before class?

  • Device Setup: Download and update Zoom in advance to ensure it functions properly. Avoid using a mobile phone; we recommend using a computer or tablet for better clarity and interaction. Ensure a quiet and well-lit learning environment with a stable internet connection (preferably Wi-Fi or wired).

  • Learning Materials: Prepare the necessary course materials, notebooks, and stationery for class participation.

 

b. What should I be aware of during the class?

  • Join on time: Log into Zoom 5 minutes before class to check that everything is working to avoid delays.
     

  • Use real student names: Enter Zoom using the student’s full name for attendance and classroom management.
     

  • Turn on the camera: To enhance interaction, students should keep their cameras on (unless they have prior approval from the instructor).
     

  • Respect teachers and classmates: Maintain good manners, do not interrupt the teacher, and avoid inappropriate comments during class.

c. Can I record the class for review?

  • To protect the privacy of all participants and respect our intellectual property rights, recording of classes is strictly prohibited. This policy ensures a safe learning environment for all students and protects our course content. If a student misses a class, we offer alternative support such as summary notes or, where possible, make-up sessions. Please contact us to discuss options if you’ve missed a class.

2. In-person Courses:
 

a. What should I prepare before class?
 

  • Confirm the time and location: Check the schedule in advance to avoid being late.

  • Bring necessary items: Based on the course requirements, prepare appropriate learning materials, a water bottle, and other essentials.

  • Wear suitable clothing: Choose comfortable and appropriate attire, especially for physical or hands-on classes.


b. What should parents take note of if they attend the class?
If a parent joins the class, please follow these guidelines:

  • Do not disrupt the instructor: Avoid talking loudly with other parents or frequently entering and exiting the classroom.

  • Follow photography and recording rules: Ask for the instructor’s permission before taking photos or videos, and ensure it does not disrupt the class.

  • Participate appropriately: If the course involves parent-child interaction, parents are encouraged to participate. Otherwise, allow children to learn independently.

  • Avoid excessive guidance: Let children explore and learn on their own without overcorrecting or doing tasks for them.

  • Take care of personal belongings: Ensure valuables are secure to avoid loss or distractions during class.

  • Respect the instructor and other students: Follow classroom rules and maintain a positive learning environment.

  • Inform us of special needs in advance: If your child has special learning needs or health concerns, please communicate with the instructor beforehand.
     

c. What happens in case of severe weather?

For safety reasons, classes will be adjusted based on weather conditions:

  • If extreme weather occurs (e.g., heavy snow, strong winds, dense fog, flooding), classes may be canceled. We will notify you at least three hours in advance via Whatsapp or phone.

  • If the class continues despite bad weather, parents should decide whether it is safe for their child to attend.

  • If the weather worsens during class, parents should pick up their children as soon as possible. Please ensure your contact information is up to date.

After the Course:

  1. After completing the course, can I progress to more advanced programs like GCSE?

  • Yes! Our courses follow international standards, allowing students to advance to higher-level Chinese exams such as GCSE, IB, or HSK. Please check the Globalkids(港講廣) website for the latest updates.

Data Protection and Privacy:


We take your privacy seriously and comply with all applicable UK data protection laws, including GDPR. Personal information collected during enrolment is used solely for course administration, communication, and to enhance your learning experience. We do not share your data with third parties without your explicit consent, except where required by law. You have the right to access, correct, or request deletion of your personal data at any time. For our full privacy policy, please visit our website or contact us directly.

📢 Important Notice:

By enrolling in a course, you agree to the above terms and conditions. Globalkids(港講廣) reserves the final right of decision. For any inquiries, feel free to contact us!


Update Date: March 2025

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