報讀課程須知：(不適用單次活動)

Course Enrolment Guidelines: (Not Applicable to Single Events)
 

Before Enrolling:

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1. How do I know which course is suitable for myself or my child?

You can check out the latest course information on the Globalkids(港講廣)website, Facebook, or Instagram. Alternatively, you can contact us via Whatsapp for consultation to help you choose the right course.
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2. What is the process for enrolling in a course?

Select a course → Fill in the registration form or contact us via Whatsapp → Make payment → Confirm enrolment → Receive course materials or Zoom link.

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3. What happens after successful enrolment and payment?

• Online Courses: You will receive the Zoom link and login details 1-2 days before the course starts. If you do not receive them, please contact us as soon as possible.
   

• In-person Courses: You will receive course guidelines and arrangements 1-2 days before the course starts. If you do not receive them, please contact us promptly.
   

4. Can I register for a single class?

• Our courses are designed for a complete learning experience, so we recommend enrolling in the full course. If you have special requirements, please contact us.
   

5. Is there a trial class?

• Most courses offer trial sessions so you can experience them before deciding. Some trial classes are free, but each student can only attend one free trial. Please contact us for details.

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6. Can I take a leave of absence during the course?

• We offer one leave opportunity per month. Please take note of the following leave policies:

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Pre-arranged Leave

When enrolling or renewing a course, we will provide the schedule for that month. If you already know you cannot attend a specific session, please inform us when making the payment. That session will not be charged.

 

Leave After Payment

For personal or pre-planned medical leave (e.g., medical appointments), please notify us at least three days before the class. We will offer a make-up option, such as watching a recording (for online classes only).

 

Last-minute Health Issues

If you need to take leave due to health reasons, please inform us at least two hours before class. For online courses, we will provide a recording. For in-person courses, students can collect the class worksheet in the next session and arrive early for a brief review with the teacher.

 

Unnotified Absence

If a student is absent without prior notice, there will be no make-up class, recording, refund, or transfer to another person.

 

Special Circumstances

If a student experiences technical issues (e.g., unstable Zoom connection), they may request a recorded lesson by providing a valid explanation. We will assess the situation before approving the request.

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7. Can I get a refund if I miss class due to special circumstances?

• Refunds are only available in cases of force majeure (e.g., natural disasters, strikes) or health issues with valid proof (e.g., a doctor’s certificate). Personal reasons for absence will not be refunded.

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8. Will students with special learning needs affect others in the class?

• Our instructors are experienced in handling students with different learning needs and will ensure all students can focus on learning. If your child has special requirements or health conditions, please inform us in advance.

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During Class:

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1. Online Courses:

To ensure a smooth learning experience, please take note of the following:

a. What should I prepare before class?

• Device Setup: Download and update Zoom in advance to ensure it functions properly. Avoid using a mobile phone; we recommend using a computer or tablet for better clarity and interaction. Ensure a quiet and well-lit learning environment with a stable internet connection (preferably Wi-Fi or wired).

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• Learning Materials: Prepare the necessary course materials, notebooks, and stationery for class participation.

 

b. What should I be aware of during the class?

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• Join on time: Log into Zoom 5 minutes before class to check that everything is working to avoid delays.
   

• Use real student names: Enter Zoom using the student’s full name for attendance and classroom management.
   

• Turn on the camera: To enhance interaction, students should keep their cameras on (unless they have prior approval from the instructor).
   

• Respect teachers and classmates: Maintain good manners, do not interrupt the teacher, and avoid inappropriate comments during class.

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c. Can I record the class for review?

• To protect the privacy of all participants and respect our intellectual property rights, recording of classes is strictly prohibited. This policy ensures a safe learning environment for all students and protects our course content. If a student misses a class, we offer alternative support such as summary notes or, where possible, make-up sessions. Please contact us to discuss options if you’ve missed a class.

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2. In-person Courses:
 

a. What should I prepare before class?
 

• Confirm the time and location: Check the schedule in advance to avoid being late.

• Bring necessary items: Based on the course requirements, prepare appropriate learning materials, a water bottle, and other essentials.

• Wear suitable clothing: Choose comfortable and appropriate attire, especially for physical or hands-on classes.

b. What should parents take note of if they attend the class?
If a parent joins the class, please follow these guidelines:

• Do not disrupt the instructor: Avoid talking loudly with other parents or frequently entering and exiting the classroom.

• Follow photography and recording rules: Ask for the instructor’s permission before taking photos or videos, and ensure it does not disrupt the class.

• Participate appropriately: If the course involves parent-child interaction, parents are encouraged to participate. Otherwise, allow children to learn independently.

• Avoid excessive guidance: Let children explore and learn on their own without overcorrecting or doing tasks for them.

• Take care of personal belongings: Ensure valuables are secure to avoid loss or distractions during class.

• Respect the instructor and other students: Follow classroom rules and maintain a positive learning environment.

• Inform us of special needs in advance: If your child has special learning needs or health concerns, please communicate with the instructor beforehand.
   

c. What happens in case of severe weather?

For safety reasons, classes will be adjusted based on weather conditions:

• If extreme weather occurs (e.g., heavy snow, strong winds, dense fog, flooding), classes may be canceled. We will notify you at least three hours in advance via Whatsapp or phone.

• If the class continues despite bad weather, parents should decide whether it is safe for their child to attend.

• If the weather worsens during class, parents should pick up their children as soon as possible. Please ensure your contact information is up to date.

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After the Course:

1. After completing the course, can I progress to more advanced programs like GCSE?

• Yes! Our courses follow international standards, allowing students to advance to higher-level Chinese exams such as GCSE, IB, or HSK. Please check the Globalkids(港講廣) website for the latest updates.

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Data Protection and Privacy:


We take your privacy seriously and comply with all applicable UK data protection laws, including GDPR. Personal information collected during enrolment is used solely for course administration, communication, and to enhance your learning experience. We do not share your data with third parties without your explicit consent, except where required by law. You have the right to access, correct, or request deletion of your personal data at any time. For our full privacy policy, please visit our website or contact us directly.

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📢 Important Notice:

By enrolling in a course, you agree to the above terms and conditions. Globalkids(港講廣) reserves the final right of decision. For any inquiries, feel free to contact us!

Update Date: March 2025